Mad Drop LLC ("Mad Drop," "we," "our," or "us") is committed to providing an accessible experience to as many individuals as possible. We believe every customer should be able to navigate, understand, and interact with our website, regardless of ability.

Because accessibility needs vary widely from person to person, we recognize that what works for one user may create challenges for another. Mad Drop makes reasonable efforts—consistent with our size, resources, and technical capabilities—to accommodate users with disabilities. We also consult professional accessibility resources to assist us in this process.

Accessibility on This Website

Our website includes features, tools, and design considerations intended to improve accessibility. Users may also enhance accessibility by using built-in browser tools and third-party assistive technologies.

If you encounter any difficulty after using these features, we encourage you to contact us so that we can provide assistance and continue improving our accessibility efforts.

UserWay Accessibility Widget

This website utilizes a third-party accessibility tool called UserWay Website Accessibility, powered by UserWay's dedicated accessibility server.

UserWay states that its widget makes efforts to follow, to some degree, the Web Content Accessibility Guidelines (WCAG 2.1).

On our website, the UserWay Widget is located in the bottom-left corner of each page. When activated, it offers various tools that may help users with different accessibility needs.

Disclaimer

Mad Drop intends to make ongoing, reasonable improvements to accessibility, consistent with our resources and the evolution of technology.

Despite our efforts, some website elements, content, processes, or policies may still need refinement. We welcome feedback from users that can help us understand and address accessibility challenges more effectively.

Third-Party Integrations

Our website may include third-party components such as:

• Social media feeds
• Maps
• Embedded tools
• Analytics or marketing integrations

These third-party elements are not controlled by Mad Drop and may not be fully accessible to all users. We cannot modify or guarantee the accessibility of elements provided by external vendors.

We Are Here to Help

If you have difficulty accessing or navigating any part of our website due to a disability, we want to assist you.

You may contact us at any time for accessibility-related help:

Email: support@maddrop.co

Subject line suggestion: "Accessibility Assistance"

Accessibility Assistance

If you are unable to access information, complete a transaction, or use a feature due to accessibility challenges, Mad Drop will work with you to provide the information or service through an accessible method, consistent with applicable law.

Our Accessibility Goal

Mad Drop aims to deliver a positive and inclusive customer experience.

Whether you use assistive technologies such as:

• Screen readers
• Text enlargement
• Keyboard-only navigation
• Voice control software
• Screen magnifiers
• Captions or alternative formats

we aim to make your experience functional, effective, and enjoyable.

Actions We Are Taking

We are actively engaging in efforts to:

• Improve website structure
• Optimize code for accessibility
• Follow recognized accessibility standards
• Utilize tools such as UserWay
• Review feedback from users
• Enhance our digital accessibility over time

Ongoing Commitment

Accessibility is a continuous endeavor. Mad Drop views accessibility as an ongoing commitment and we continue to evaluate and upgrade our web experience to improve usability for all individuals.